Privacy Policy

At campbookings.rongomai.iwi.nz, we are committed to protecting your privacy and handling your personal information with care, in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, store, and share your personal information.

1. What information we collect

We may collect the following personal information when you make a booking or enquiry:

  • Full name

  • Contact information (email address, phone number)

  • Group or organisation name

  • Booking details (dates, group size, accommodation type)

  • Emergency contact details

  • Special requests or dietary requirements (optional)

  • Payment or invoicing details (if applicable)

We may also collect:

  • IP address and basic browser data for website analytics and security purposes.

2. How we collect your information

We collect personal information through:

  • Online booking forms

  • Email or phone communications

  • Feedback or survey forms

  • Website analytics tools (cookies and logs)

3. Why we collect your information

We use your personal information to:

  • Process and confirm your camp booking

  • Communicate with you about your booking

  • Prepare the site for your visit (e.g., dietary needs, accommodation setup)

  • Maintain safety and emergency preparedness

  • Improve our services and website functionality

  • Comply with legal obligations

4. How we store and protect your information

Your information is securely stored in encrypted digital systems and/or password-protected files. We take reasonable steps to protect personal information from misuse, loss, or unauthorised access.

5. Sharing your information

We do not sell your information to third parties.
We may share your information:

  • With our staff or contractors for operational purposes (e.g., preparing for your group’s arrival)

  • With emergency services if required (e.g., in the case of an incident)

  • If legally required to do so (e.g., under a court order or to comply with the law)

6. Access and correction

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if that information is inaccurate

To do so, please email us at: okatainacampbookings@gmail.com

7. Cookies and analytics

Our website may use cookies or analytics tools to help us understand website usage and improve functionality. You can choose to disable cookies through your browser settings.

8. Changes to this policy

We may update this policy from time to time to reflect changes to our practices or to comply with law. The updated version will always be posted on this website.

9. Contact us

If you have any questions about this Privacy Policy or your personal information, please contact:

Kaitarehu – Outdoor Education Centre Coordinators
Email: okatainacampbooking@gmail.com
Phone: 07 362 7092
Website: campbookings.rongomai.iwi.nz